Minerva Bath Ltd
"Hi John, just felt I needed to message you to say thank you for the excellent customer service you gave Sue and I when buying the Volvo, probably the best experience I have ever had when purchasing a car (and I've bought a few in my time). We are very happy with the way we were dealt with both by yourself and the young lad who works for you (sorry I didn't catch his name). The car itself is brilliant and we were very impressed by the way it was prepared for us when we collected it, immaculate and spotlessly clean. Please also pass on our thanks to your staff. Best regards, Carl & Sue Lambert."
"What a refreshing experience from a professional and knowledgeable team where the customer comes first and nothing is too much trouble. I have no hesitation in recommending Minerva who make purchasing a vehicle as stress-free as possible. Other dealerships could learn a lot from Minerva's customer first ethos and their after sales service - credit when credits due! Warmest regards and thanks to all the team at Minerva."
"Having bought my Ssangyong Korando from a dealership in Coventry I was pleased to find a Ssangyong dealership close to Warminster who's team have an excellent customer/dealership work ethic. I had a niggling problem relating to the clutch pedal on the Korando that the Minerva Team 'sorted' without fuss or delay. Without reservation I strongly recommend Minerva.....and the coffee is great too!"
As a client of the company you are accommodated as early as possible with the option of pick-up and delivery. You are always advised of all the options available to you together with the choice and quality of parts required. You are kept informed of progress and of any developing issues and are invited in to 'view' an issue if you are in any doubt. Mechanics and sales staff are always on hand to guide you through any query and you are always welcome to just drop in for a coffee and a chat if you are passing.
Lastly, and probably most importantly, on completing a sale, service, MOT or minor repair, your vehicle is valeted and then inspected by the owners to ensure that you always benefit from their excellent standards of service."
"I have for many years been disappointed by the way my car has been maintained by all types of Garage. Minerva are really different. Jim tells you exactly what needs to be done, does it and adds real value by not over charging. I would have no hesitation in recommending the Minerva Service team to anyone looking for an honest , reliable and refreshing experience. Keep up the good work !!"
"Dear John, we just wanted to say a big thanks to you and your team for all your efforts today. From out initial telephone call at lunchtime to ask if we could view the car, to being able to drive away a few hours later demonstrated a fantastic amd fast service. We really appreciated the contribution from everyone who made this possible and know where to come in the future when we change our car. Kind Regards"
"I thought I would call in and see them as they were neighbours, and I have to say I am pleased I did. They service all my cars now and do a very good job. I have even taken my classic MG in there and it had a brilliant service by very professional technicians, who knew what they were doing. The owners are great to talk issues over with and will bend over backwards to help you out. I fully recommend them"
"I just wanted to say a massive thank you to John who i dealt with the purchase of my new car. From the off he was polite, courteous and professional. He let us browse at our own leisure and didn't pester us in any way shape or form. This company is a revelation compared to most showrooms and their staff. I can not recommend Minerva highly enough. As and when i need to replace mine or the wife's car i know where i'll be going. Once again, thank you for all your help and great service."
"It is becoming increasingly difficult to find a reputable Dealer who has great stock and has a real interest in giving the customer what they actually need as well as want. Very simply it was a pleasure doing business with John and his team at Minerva"
"Just Excellent Service. Friendly,knowledgeable,helpful and thoroughly professional team – I could not recommend them more highly"
"Great Service. Really friendly, knowledgable & straightforward to do business with. Excellent"
"We have used Minerva on a number of occasions for both our company and personal cars. The range of requirements have been rather diverse from re-setting a faulty on board system to replacing a car stereo sound system after the sunshine roof was left open! The service and level of care has been exceptional and we would have no hesitation in recommending Minerva.
With Warmest Regards"